SwayGifts is a global digital gifting platform that lets people send and receive personalized gifts that may include monetary value and media messages. Think of it as a simple, personal, and secure way to send a meaningful gift anywhere in the world.
All payments are processed through Stripe, our regulated, PCI-compliant payment partner. When you send a gift, funds are charged to your payment method. Once the recipient verifies their identity, funds are automatically transferred to their connected Stripe account and then deposited to their bank account via Stripe's automatic payout schedule. SwayGifts facilitates these transfers but does not store or hold funds as a wallet service.
No - SwayGifts is for personal gifting, not public fundraising or donations. Every gift is private, one-to-one, and designed for personal occasions. SwayGifts is not a bank, payment institution, or money transmitter, except as permitted by applicable laws.
Recipients verify their identity securely through our payment partner before receiving funds. This ensures gifting remains compliant and safe across regions. Recipients may need to complete identity verification (KYC) depending on their country and the amount received.
Recipients have 14 calendar days from the date of issue to claim their Gift. If the Gift isn't claimed within that time, it automatically expires. The sender may contact support@swaygifts.com for guidance on retrieving the expired Gift. Refunds may be considered if the Gift was not claimed within the claim period.
